Privacy Policy for Smart Barber
Smart Barber ("we", "our", or "us") provides a mobile application that helps customers discover barber shops, join queues, book appointments and home visits, and helps shop owners and employees manage services and customers.
1. Who We Are
App name: Smart Barber
Developer: Raut Tech Private Limited
Contact: contact@rauttech.com
2. Information We Collect
Depending on how you use the app, we may collect:
- Mobile number for sign-in and account access
- Name and profile details you provide
- Role information such as customer, owner, employee, or admin
- Booking, queue, appointment, and service history
- Shop information created by owners
- Home visit details such as typed visit address and captured location coordinates
- Device and usage information needed for app security, diagnostics, and notifications
- Push notification tokens for delivering booking and queue updates
3. How We Use Information
We use information to:
- Create and manage your account
- Let customers book services, join queues, and request home visits
- Let owners and employees manage bookings, queues, and shop operations
- Send important transactional notifications
- Improve app stability, security, and performance
- Provide customer support and investigate issues
4. Location Information
If you choose to use location features, Smart Barber may collect your device location or captured map coordinates to support features such as:
- showing nearby shops
- saving a customer home visit location
- navigation for home visit service fulfillment
Location is used only for relevant app features and is not required unless you use those features.
5. Sharing Of Information
We do not sell your personal information.
We may share limited information with service providers that help us operate the app, such as:
- cloud hosting providers
- notification delivery providers
- analytics, monitoring, or security providers
- OTP or authentication providers
These providers are expected to protect information and use it only for service-related purposes.
6. Data Retention
We retain your information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our terms.
If you request account deletion, we will delete or anonymize personal data unless we must retain certain records for legal, fraud-prevention, tax, or operational reasons.
7. Your Choices
- review or update some profile information inside the app
- decline optional permissions such as location, although some features may not work properly
- contact us to request support, correction, or deletion of your data
8. Security
We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of storage or transmission is completely secure.
9. Children
Smart Barber is not intended for children where prohibited by law. If we learn that personal information was collected from a child in violation of applicable law, we will take reasonable steps to delete it.
10. Changes To This Policy
We may update this Privacy Policy from time to time. We will update the effective date when changes are made.
11. Contact Us
For privacy questions or requests, contact contact@rauttech.com.